Common questions
Answers before you call.
The things homeowners ask us most. If yours isn’t here, call (516) 756-9201 — we don’t charge for a question.
- Do you handle emergency plumbing at night?
- Yes — we run 24/7 emergency service. For a burst pipe or active leak, shut off your main water valve and call us directly rather than sending a message.
- How does your pricing work?
- Flat-rate. You see the price before we turn a wrench, so there are no hourly surprises and no upsell games.
- How long does a water heater replacement take?
- Most standard tank replacements are done in a morning. Tankless conversions take longer because they can require gas line and venting changes — we confirm scope before quoting.
- Can you clear a drain another company couldn't?
- Often, yes. Stubborn clogs usually need the right equipment and a camera inspection rather than more force — we diagnose the cause instead of guessing.
- Are you licensed and insured?
- Yes. We're fully licensed, insured master plumbers, and every repair and installation is backed by our workmanship guarantee.
Ready when you are.
Call now or send a quick message — we'll get right back to you.